Sales Policy

Introduction

Welcome to Betopic! Our Sales Policy outlines the terms and conditions governing your purchase of our handmade woolen products. By making a purchase from our website https://progamerplayground.com, you agree to comply with these policies. Please read them carefully.

Ordering

1. How to Place an Order

  • Online Orders: Orders can be placed directly through our website. Browse our collection, select your desired items, and follow the checkout process to complete your purchase.
  • Order Confirmation: After placing an order, you will receive an email confirmation with details of your purchase, including the order number, items ordered, and shipping information.

2. Order Accuracy

  • Verification: Please review your order details carefully before submitting. If you notice any errors, contact us as soon as possible to make corrections.

Payment

1. Accepted Payment Methods

  • We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), debit cards, and online payment platforms such as PayPal.

2. Payment Security

  • Our website uses secure encryption technology to protect your payment information. We adhere to industry standards to ensure that your payment details are safe.

Pricing and Taxes

1. Pricing

  • All prices are listed in [your currency] and are subject to change without notice. Prices are as shown on our website at the time of purchase.

2. Taxes

  • Applicable sales tax or VAT will be applied to your order based on your shipping address. The tax amount will be displayed at checkout.

Shipping and Delivery

1. Shipping Options

  • We offer various shipping options to suit your needs. Shipping costs are calculated based on the delivery method selected and the destination of your order.

2. Delivery Time

  • Delivery times vary depending on the shipping method chosen and your location. Estimated delivery times will be provided at checkout.

3. Shipping Address

  • Ensure that you provide a complete and accurate shipping address. We are not responsible for delays or delivery issues resulting from incorrect or incomplete addresses.

Returns and Exchanges

1. Return Policy

  • Eligibility: We accept returns of unused and unworn items within [X] days of receipt. Items must be in their original packaging and condition.
  • Process: To initiate a return, contact our customer service team for instructions. You will be responsible for return shipping costs unless the item is defective or incorrect.

2. Exchanges

  • Eligibility: Exchanges are available for items of equal or lesser value. Please contact us to arrange an exchange.

3. Refunds

  • Processing Time: Refunds will be processed within [X] business days of receiving the returned item. Refunds will be issued to the original payment method.

Product Information

1. Product Descriptions

  • We strive to provide accurate and detailed descriptions of our products. However, colors and textures may appear differently on various devices.

2. Availability

  • Product availability is subject to change. In the event that an item is out of stock, we will notify you and provide options for a replacement or refund.

Customer Service

1. Contact Us

  • For any questions or concerns regarding your order, please contact our customer service team:
  • Address: 4186 Cameron Road, Buffalo,  New York, United States.
  • Email: [email protected]
  • Contact: 716-471-0382
  • 2. Support Hours
  • Our customer service team is available during business hours, 4186 Cameron Road, Buffalo,  New York, United States. We aim to respond to inquiries promptly.

Changes to This Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be posted on our website, and your continued use of our services constitutes acceptance of the revised policy.

Governing Law

This Sales Policy shall be governed by and construed in accordance with the laws of [Your Country/State]. Any disputes arising from this policy shall be resolved in the courts of 4186 Cameron Road, Buffalo,  New York, United States.

Thank you for choosing Betopic. We are committed to providing you with exceptional products and service. If you have any questions about our Sales Policy, please do not hesitate to reach out to us.